Shop Policies

SHIPPING POLICY

Thank you for visiting and shopping at www.helloAPRIL.com. Following are the terms and conditions that constitute our Shipping Policy.

SHIPMENT PROCESSING TIME 

All orders are typically processed within 2-3 business days. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Please allow additional days in transit for delivery after your order is processed depending on the service that you have chosen to deliver.  If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally.  Please reach out to us at april@helloapril.com for any questions.

We LOVE shipping our products out fast to you!  Our products are handmade and each item is given the important handling that we always believe you deserve.

RETURNS + EXCHANGES *(International)

• At this time, all international returns must be shipped back to our Studio at the customer's expense.  Please return the unworn item to:

 

RETURNS + EXCHANGES (Domestic)

~Digital Purchases can not be refunded due to the nature of the product.  We want you to be happy with your purchase.  Please reach out to allow us to find a resolution.  Email:  april@helloapril.com

 

~Shipped Purchases

If you find that you need a different size we can help you with an exchange.  Our typical process goes as follows:

• Email april@helloapril.com for a return authorization.  We will email you a Pre-paid label that you can print and return the unworn item back to our studio.
• Order your correct size and have it shipped to you by your desired method.  This will give you our correct inventory based on your reorder.  You will pay shipping to order the new item or we may possibly be running a free shipping event.  Please check the website for any current promotions.